I noticed when I manage snippets I no longer see a count of how many times the snippet was used in a FIN answer. Is that stat appearing somewhere else now or was it removed for some specific reason? The use count for snippets was super helpful to show effectiveness and also to help justify cost for FIN. Thanks!
Snippet stats removed?
Userlevel 1
I contacted support, here is what they said:
“This feature was removed when we introduced knowledge hub but I will say that we're planning on releasing more detailed reporting around knowledge hub, content sources (such as snippets) and more so keep your eyes peeled. But as of this moment, this would have to be a feature request since it's not available at the moment.”
I received a similar response from chat support yesterday. Our team would greatly benefit from having this data available again as soon as possible.
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