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Nobody wants to have the same conversation twice! 🙃

 

Reduce team inefficiencies by spotting duplicate conversations from the same customers. Task Bot now alerts you to a potential duplicate by posting an internal note in the conversation.

 

DuplicateConversations

Love this !


This has been very useful for our team. It would be great to turn off or disable specified email addresses. Such as, we have cancellation@ salesbell@ and a few other internal email addresses that always appear as duplicates, when they're not. Maybe a whitelist for specified email addresses?


@user435​ I echo your request. Would be good to whitelist domains (ie ours)