Nobody wants to have the same conversation twice! 🙃
Reduce team inefficiencies by spotting duplicate conversations from the same customers. Task Bot now alerts you to a potential duplicate by posting an internal note in the conversation.
Nobody wants to have the same conversation twice!
This has been very useful for our team. It would be great to turn off or disable specified email addresses. Such as, we have cancellation@ salesbell@ and a few other internal email addresses that always appear as duplicates, when they're not. Maybe a whitelist for specified email addresses?
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