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Answered

Can I follow up my Product Tour with an NPS banner?

  • August 31, 2023
  • 1 reply
  • 36 views

I want to ask my customer who have completed a product your to give me an NPS score - can I do that?

Best answer by Eden

Hi @Caroline 👋 Eden from the support engineer team here.

 

You would be able to set this up by using the Series feature! Series lets you build cohesive campaigns with all of Intercom’s channels, allow users to get messages in the order you’ve set up on your end. You can read more about Series here

 

You can set up the Series like so: 

 

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Eden
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  • Premier Customer Support Engineer
  • 121 replies
  • Answer
  • September 1, 2023

Hi @Caroline 👋 Eden from the support engineer team here.

 

You would be able to set this up by using the Series feature! Series lets you build cohesive campaigns with all of Intercom’s channels, allow users to get messages in the order you’ve set up on your end. You can read more about Series here

 

You can set up the Series like so: 

 


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