What is the definition of a "completed survey" tag? Is it when a participant has answered at least one question or ALL questions in your survey? i.e I have a rule that excludes people who have "completed survey". If a participant answers your first question and then leaves the site, will they be invited again or not?
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11 January 2023
Hey @monica g13! Daniel from Customer Support Engineering here 🔧
I'm not too sure what tag it is that you are referring to, but it sounds like something that was set up specifically for your workspace. If this is the case, you'll need to discuss with your team where this tag may be applied in your app. If you can share some more context on where the tag is coming from, I'll try to answer as best I can.
From your case though - I don't anticipate the user will receive a new instance of the survey again. If you send a brand new survey, and you exclude users based on this tag, it will likely exclude them from receiving that survey, too.
OK. Thanks Daniel. I will dig a bit more internally and circle back if needed. Thanks for responding.
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