I did a survey and the percentage of respondents to it is not high, I would like to use the link to the survey through "Additional ways to share your survey" to give only users who did not answer the survey to respond to it.
Page 1 / 1
Hey @shahar​! You can definitely send the survey via email using the shareable URL to the users who haven't responded. To do this, tag all the users who have responded from the survey stat section and then use the tag name in the follow-up email message. You can set up a rule tag is not *** to target users who have not responded. Here is an article on how you can share a survey via a shareable URL
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.