Answered

Keep sending survey till user completes it

  • 7 September 2023
  • 1 reply
  • 45 views

Hi all,

I’m using an event tracking to trigger a survey from code:

window.Intercom('trackEvent', 'open-survey')

I have set up the survey to trigger on this event, and it works fine.

What I want to do is to keep sending the survey till they actually complete it.

I have to collect responses and I’d like to force them to actually respond (not only dismissing the survey but completing it). 

How could I achieve that? Is there anything I’m misunderstanding here?

Thanks in advance

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Best answer by Nico Del Piano 7 September 2023, 19:33

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1 reply

I just found a solution for this: removing the dismiss button is the way to go.

 

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