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Answered

Survey to limited % of users

  • March 23, 2023
  • 1 reply
  • 120 views

Hi, I have survey set up with specific user criteria but I’d like to limit the appearance of the survey to 10% of the audience. Is that existing functionality?

Best answer by Racheal

Hey @Jenn Wolf Racheal from the support engineer team here👋 

 

You can run a control group! We’ll send your message to the percentage of your intended audience you select, and hold back the message for the other half. That could look something like this:

More on control groups here!

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • March 24, 2023

Hey @Jenn Wolf Racheal from the support engineer team here👋 

 

You can run a control group! We’ll send your message to the percentage of your intended audience you select, and hold back the message for the other half. That could look something like this:

More on control groups here!


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