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Outbound bot is popping up.. on EVERY single page constantly.

  • May 14, 2021
  • 1 reply
  • 16 views

Hi guys we have a simple Outbound bot which is popping up when the schedule is Out of Hours... it works great and only pops up once on desktop and can be easily closed and never appears again... HOWEVER... on mobile, the chat window springs into life CONSTANTLY on every single page view... it can be closed but then visiting a new page it triggers again ... this is only on mobile not desktop... what can I check!! Need it to stop popping up every single time a new page is viewed!

1 reply

Eric Fitz
Employee
Forum|alt.badge.img+5
  • Employee
  • 1630 replies
  • May 17, 2021

Hey @matt a11​, can you link me to your site where the bot should go live so that I can check this for you? Is the bot still live?


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