Agent messages coming to the webhook in HTML, Need a way to parse it.

User168 · 2021-10-26T08:18:25+00:00

Hello People, I am trying to use an app with a webhook to do the 2-way communication between user and intercom agent.The agent messages are showing up in the body field of the event coming to the webhook(PFI for ref) in the HTML format, I need a way on how to parse this body and fetch the message in it to show the same to the user. Thanks in advance.

Agent messages coming to the webhook in HTML, Need a way to parse it. | Community

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