Are you using a screenrecording app that you and your customers love?

  • 21 February 2024
  • 3 replies

Hey everyone!

We’re exploring a few Intercom apps for video/screen recording to make it easier for customers to share specific issues their having in our product via the help desk. We’re look at the three listed below. Any on the list that you use and love? Any you’ve tried and decided not to use?


Best answer by mateusz.leszkiewicz 27 February 2024, 15:20

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Hi Lauren, It’s Mat from the Support Engineering Team 😀

My favourite app for screen recording is because it records not only what is happening on the screen but also all errors in the console and network (not to mention, it’s free).

We also use for screenshots and

I hope I helped you decide what to use for your support.

Thanks so much! Does Jam have an Intercom integration? I’m not seeing it listed on their site!

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Unfortunately, not yet.