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Answered

Can I install Intercom on an Expo mobile app?

  • October 25, 2021
  • 8 replies
  • 2087 views

I am looking information to integrate our app (built under expo) with Intercom. I really appreciate any information or documentation

Best answer by User2539

Yes, this is already possible. There is an unofficial config plugin already for the official Intercom React Native library, here: https://github.com/cmaycumber/with-rn-intercom

 

A lot of unfinished work there though.

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8 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • October 27, 2021

Hey @jazmin j​, although I'm not familiar with Expo as a platform, my understanding is that it utilises React to build mobile apps. While I can't say that this will 100% effective (as Expo is not an officially supported platform), I'd imagine your team would be able to make use of our documentation on installing Intercom using React Native.


  • New Participant
  • 3 replies
  • October 30, 2021

No, you will need to eject your app, because you need to edit native code to be able to use the intercom. I did it recently.


  • New Participant
  • 1 reply
  • November 18, 2021

@thyago​ @eric f11​ Is it achievable via Expo Config Plugins?


  • New Participant
  • 1 reply
  • Answer
  • December 5, 2021

Yes, this is already possible. There is an unofficial config plugin already for the official Intercom React Native library, here: https://github.com/cmaycumber/with-rn-intercom

 

A lot of unfinished work there though.


  • Author
  • Connector
  • 8 replies
  • December 6, 2021

great, thanks for your replies. I will pass them through to our Devs.


  • New Participant
  • 2 replies
  • December 15, 2023

Has there been any progress on this for react native sdk v6? The config plugin is not working with expo 49 and ios 17.

 

 


  • New Participant
  • 1 reply
  • December 28, 2023

Hi, 

I’m also looking for such a solution. It doesn’t seem to work. I’m using Expo and I don’t want to eject. 

Adding Intercom on my app would be such a + for my users. Any info regarding this development ? 


  • New Participant
  • 4 replies
  • February 10, 2024

I was been able to integrate Intercom with Expo 50 by writing a custom mod-plugin. You can have a look on this repo
There is also a medium article you can find there where I explained the details of writing custom mod-plugins. 


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