Can i sync all my config from one intercom workspace to another?

Question

If I wanted to have the intercom aligned to my service environment (Prod, Stage, Dev, QA ..) can I have multiple instances because I want to keep the user data separate is there a way to keep the content(checklist, template ..) replicated from one instance to another

Racheal · Accepted Answer

Hey @joshua o11​Racheal from the support engineer team here&#128075;We don't offer migration options from one app to another, so you would have to use one of the export/import methods listed below to obtain the data from your Intercom workspace.CSV Export- export user / company data﻿CSV Import- import user data﻿API- read / create any user / company data﻿Events API- read / create event dataConversation data can be exported from one workspace using theConversations API,or as a CSV using theReportssection of the UI, however, there isn't a way to import a conversation and all its related data into a new workspace.Note: Some data, such as one-off, ongoing messages and assignment rules, cannot be extracted out via these methods, and will require manual re-creation.

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