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I want to send a CSAT request in Hebrew to my customers at the end of a conversation (when it's Closed), any recommendations?

 

I have a few must have for this request:

  • It must be in Hebrew
  • I want to write the copy of the question by myself
  • I want to be able to measure is easily
  • It has to be sent automatically at the end of a conversation (closed)

 

any suggestions?

Hello @user354​ ,

 

You can use additional CSAT tools, there lot's of them:

https://www.intercom.com/app-store/?category=surveys-and-feedback/p>

 

 

Hi there, Marín here. I'm member of the engineering team at Wootric and author of the Intercom Messenger Wootric app. We can accommodate all of the needs you listed.

 

We can support Hebrew easily with some quick translation help from you. Shoot us an email to support@wootric.com and we'll get back to you.

 

Best.

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