Canvas Kit App button is clickable by teammates if app button is url type. Is there a way to prevent this?

Question

I am working on making a canvas kit app. In experimenting with button types, I have found that the url button types are clickable both by the chat user and the teammate responding to the chat. Compare this to an app with a submit button, which is greyed out on the teammate side and is not clickable. Is there a way to prevent a url type button from being clicked by the teammate? (In our use case, we want the url button to be a feedback survey, but we only want the chat user to be able to access the button, not the teammate). Alternatively, is there a way to redirect to a url from a submit type button? I experimented a little with having the server respond to the submit webhook with a redirect status (such as 301 or 307) but this has not worked. Thanks in advance for any help or workarounds. Image: chat on the right shows the teammate view, where the url button is clickable and the submit button is greyed out.

Aparna · Accepted Answer

Hey @brandon t12​!  It is not possible to redirect from submit. The docs suggest that you can toggle the "disabled" attribute for a button with true/falsehttps://developers.intercom.com/canvas-kit-reference/reference/button. Hope this helps!

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