Answered

Chrome phasing out third-party cookies

In case we have a custom launcher on a web app or site, will this https://developer.chrome.com/en/docs/privacy-sandbox/third-party-cookie-phase-out/ (From January Chrome will stop supporting third-party cookies) affect the proper functioning of the launcher and the utilization of the chat box?
Thank you!

Best answer by Milan

Hi @nico.rombo that’s a good question, not just for the custom launcher but generally about Intercom as it relies on cookies.

I’m sure that Intercom team is already working on this :) it still long time till full switch for everyone.

Opt-in phase out starts now, since January it will affect 1% of chrome users and until the end of 2024 it will be set for every chrome user.

+7

Hi @nico.rombo that’s a good question, not just for the custom launcher but generally about Intercom as it relies on cookies.

I’m sure that Intercom team is already working on this :) it still long time till full switch for everyone.

Opt-in phase out starts now, since January it will affect 1% of chrome users and until the end of 2024 it will be set for every chrome user.

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