Chrome phasing out third-party cookies

  • 27 October 2023
  • 1 reply

In case we have a custom launcher on a web app or site, will this (From January Chrome will stop supporting third-party cookies) affect the proper functioning of the launcher and the utilization of the chat box?
Thank you!


Best answer by Milan 28 October 2023, 11:34

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Userlevel 4
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Hi @nico.rombo that’s a good question, not just for the custom launcher but generally about Intercom as it relies on cookies. 


I’m sure that Intercom team is already working on this :) it still long time till full switch for everyone.

Opt-in phase out starts now, since January it will affect 1% of chrome users and until the end of 2024 it will be set for every chrome user.