I have custom action to open a case in salesforce. when I’m testing it in setup it works properly, when I’m sending the same values in postman it works properly. but in live chat I’m getting” Error occurred validating request values”
Endpoint: https://mydomain.my.salesforce.com/services/data/v57.0/sobjects/Case/
Any ideas?
I’m not a developer but just looking at the payload I see that one variable is in Hebrew language and it might be that this is not passing correctly for any reason. So can you try removing that and see if the action will work then?
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