Hi all,
After going through this article in the help center, we have implemented the update requests every time the URL changes in our SPA. I see the ping requests being made as expected.
However, the widget is not behaving as expected. Article suggestions & page-specific messages are not being triggered. The widget does not change at all from how it is on first page load.
As suggested in the article, I am just passing the last_request_at field, as no user data has changed, but I want the widget to update based on URL. I have also tried passing the user_id along but there is no difference.
Am I doing something wrong, or is this the expected behaviour?
The article seems to have contradicting information, which is a bit confusing:
and later in the article:
Which one is correct? Any help is appreciated.
Thank you!
Best answer by Jacob Cox
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