Hello @pranay​ ,

I will be happy to provide a short video tutorial on this case, please allow me some time to record this for you 😎

That's Awesome! 😁

Looking forward to the video.

@pranay​ , Sorry for keeping you waiting, here small video tutorial on how to send automated follow-up messages to users.

https://www.loom.com/share/772ff4e0d8cb4de18646ca5ef65a734d/p>

Please let me know if you have any additional questions about this topic.

@roy s11​  Thank you for the quick response and the detailed video on how to set up automated check-in messages. 🙏

I will be working on setting that up this week and the coming week. I'll get back to you here, in case of any additional questions 😁

Hey @roy s11​ , wanted to drop an update that we did set up an automated check-in message and it works seamlessly 😁 So we are further evaluating it and should probably implement this change from this week on.

I quickly wanted to share a short video (https://www.loom.com/share/6a02197c8a964067913cfcc7e18ae14f to understand where am I going wrong with setting up an automated first response message. Could you please help me out with this one?

Looks like there's something wrong with action 2. Below I've attached a screenshot of the criteria, I've saved. Please let me know where I'm going wrong. 

Hello @pranay​ 👋,

Sorry for the late reply, I just recorded a reply for you:

https://www.loom.com/share/11025a63b5244e149a30c5a85c9f50bd/p>

Please, drop me a message via LinkedIn if you have any additional questions, and let's schedule a Zoom call to make this up and running.

LinkedIn:

https://www.linkedin.com/in/roy-shengelia//p>

And I'm also so happy that my workaround worked 💪

@pranay​ , Just to confirm, is your issue fixed?

@roy s11​ apologies for the delay. I did try the setup for "first response," but it didn't work as expected. It failed once again, not really sure what I am doing wrong.

I wanted to make minor tweaks and test it once again before reaching out to you for help.

PS: I've tried connecting with you on LinkedIn can't send a message because no premium 😅