How can I add email to the webhook payload | Community
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How can I add email to the webhook payload

  • August 22, 2022
  • 2 replies
  • 22 views
A

Hello,

 

I am trying to send new user data - including email - to a third party app. It seems that email are not part of the payload, how can I add it to it?

 

Thanks!

Best answer by Racheal

Hey @arnaud f​ Racheal from the Support Engineer team here 👋

 

Depending on the webhook you're using the email should be included in the payload. It sounds like the contact.user.created webhook would be the one you are looking for here, which does include email!

2 replies

Racheal
Intercom Team
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  • RachealIntercom Team
  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 30, 2022

Hey @arnaud f​ Racheal from the Support Engineer team here 👋

 

Depending on the webhook you're using the email should be included in the payload. It sounds like the contact.user.created webhook would be the one you are looking for here, which does include email!

A
  • Arnaud F
  • Author
  • New Participant
  • 1 reply
  • August 31, 2022

Indeed it worked. I was struggling to see the field on Zapier as the test query was not returning all fields from the payload. It ultimately worked and I could use it in Zapier, field id is {{xxxxxxxxx__data__item__email}}.

Thanks!


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