We have a ticketing system we use at my company and I am looking for a way to Automatically send a conversation from intercom over to it and have a ticket created in that system. Is there anyone who has done something similar to this?
Answered
How can I send tickets from my ticketing system to Intercom?
Best answer by Eric Fitz
Hey @jeremy g12, which ticketing system are you using?
A lot of ticketing platforms have either native or third part integrations with Intercom - I'd recommend you take a look in our App Store.
If it's an in-house system, you'll likely need to integrate directly with our REST API. You'll find a guide to integration and our endpoints here.
+5- Employee
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- Answer
Hey @jeremy g12, which ticketing system are you using?
A lot of ticketing platforms have either native or third part integrations with Intercom - I'd recommend you take a look in our App Store.
If it's an in-house system, you'll likely need to integrate directly with our REST API. You'll find a guide to integration and our endpoints here.
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