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Answered

How to circle back to submit flow after url action in canvas-kit?

  • November 20, 2023
  • 1 reply
  • 56 views

Hi,

 

I am build an app for messenger which will direct the user to a new url using url action button in the last step. In this case, I have no way to receive request in my submit flow after redirection. I wonder is anyway to circle back to the submit flow after redirection so that I can reset my canvas-kit UI?

Best answer by Jacob Cox

Hi @Mizuha !

Are you able to include a ‘back’ button to take your Users back to the initial screen? Below is a screenshot of our Salesforce Inbox app. There is a link for a URL outside of Intercom as well as a back button, so the user can go back to the home screen if they want.

 

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Jacob Cox
Intercom Team
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  • Sr. Technical Support Engineer
  • 441 replies
  • Answer
  • November 26, 2023

Hi @Mizuha !

Are you able to include a ‘back’ button to take your Users back to the initial screen? Below is a screenshot of our Salesforce Inbox app. There is a link for a URL outside of Intercom as well as a back button, so the user can go back to the home screen if they want.

 


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