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How to integrate Intercom Help center articles as embed on React application?

  • Nov 24, 2020 12:38 PM UTC
  • 5 replies
  • 704 views

I tried to add intercom help center articles as an embed iframe on React. But it's rejected because of CORS issue.

Can you add our website, so that we can avoid CORS issue? Or is there any work around?

Best answer by Eric Fitz

Hey @user686​, this is expected behaviour for now, and there's no workaround that I can offer you. You'll need to link your customers externally to your Help Center!

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5 replies

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Answer
  • Nov 26, 2020 2:16 PM UTC

Hey @user686​, this is expected behaviour for now, and there's no workaround that I can offer you. You'll need to link your customers externally to your Help Center!

  • User686
  • Author
  • New Participant
  • Nov 26, 2020 3:35 PM UTC

okay, thanks for your answer.

  • Steph N
  • Connector
  • Jan 28, 2021 4:10 PM UTC

​Hi @eric f11​! Any chance we would be able to do this in the future? 🙏 Thank you!

Eric Fitz
Employee
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  • Eric FitzEmployee
  • Employee
  • Jan 28, 2021 5:11 PM UTC

Hey @steph n​, there are currently no plans on our roadmap to allow Help Centers to be hosted externally/in an iframe.

  • fcog111
  • New Participant
  • Jun 26, 2025 9:57 AM UTC

Hi, it’s been 4 years since the last answer. Is there an update on the solution of this? I need to embed the HelpCenter with an iframe in my webapp.

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