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Intercom on Android breaks fullscreen (Qt for Android)

  • 29 May 2024
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Hello!

 

We have successfully implemented Intercom as part of our Qt for Android application. All integrations were done on the Android side and it is working fine.

 

One issue is that our app is running in complete fullscreen (transient action bar and status bar - WindowInsetsControllerCompat.BEHAVIOR_SHOW_TRANSIENT_BARS_BY_SWIPE ). However tapping on the Intercom launcher, calling Intercom.client().present() brings us into home view with both action and status bars visible. Is there any way how to pass a parameter to intercom so that it loads in fullscreen with the same options as the app?

We do have some limitations on native Views and Activity management in Android when doing things through Qt.

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Best answer by cameron.gumley 7 June 2024, 14:19

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Hi @Stekar01 -- Cam from the Intercom Support Engineering team here 😁

Great question! I’m not immediately aware of a way to do this when using the Android SDK but I’m keen to look into it further and to put it to some specialist teammates. Let me know if you’re happy for me to open a 1:1 chat in Messenger on this, or feel free to start a new conversation with us there yourself and we’ll get to work confirming what’s possible (just mention your post here in the community forum and/or provide a link to ensure you’re routed through to me or one of my teammates) 👍

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