iOS SDK 17.0.1: Intercom Launcher Doesn't Show

Question

Hello,I am encountering an issue with Intercom SDK version 17.0.1. The icon inside the launcher is not displaying properly; instead, there is just a white rectangle. This problem was not present in version 16 of the SDK.(Attach image)Category: Support OperationTAGS: App & Integrations, Mobile SDK

bernice · Accepted Answer

Hey@Meirav Nachmanovitch Lazar- thanks for reaching out about this issue. I can see that you are expecting your own logo here. I’m going to pass your issue onto the support team to take a further look into this for you - can you ensure that you update to the latest version of the iOS SDK in the meantime? You’ll find infoon thelatest iOS release here📌We’ll be in touch with you via the Messenger 💬

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