Hello, I am encountering an issue with Intercom SDK version 17.0.1. The icon inside the launcher is not displaying properly; instead, there is just a white rectangle. This problem was not present in version 16 of the SDK. (Attach image) Category: Support Operation TAGS: App & Integrations, Mobile SDK
Best answer by bernice
Hey @Meirav Nachmanovitch Lazar - thanks for reaching out about this issue. I can see that you are expecting your own logo here. I’m going to pass your issue onto the support team to take a further look into this for you - can you ensure that you update to the latest version of the iOS SDK in the meantime? You’ll find info on the latest iOS release here 📌 We’ll be in touch with you via the Messenger 💬
Hey @Meirav Nachmanovitch Lazar - thanks for reaching out about this issue. I can see that you are expecting your own logo here. I’m going to pass your issue onto the support team to take a further look into this for you - can you ensure that you update to the latest version of the iOS SDK in the meantime? You’ll find info on the latest iOS release here 📌 We’ll be in touch with you via the Messenger 💬
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