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App Conditions

  1. In our AppDelegate we return true from application:continueUserActivity:restorationHandler: 
  2. We have IntercomUniversalLinkDomains configured in the Info.plist file

Steps to Reproduce

  1. Open and intercom chat and type in the link https://www.nuuly.com/feedback
  1. Tap on the link, once it becomes tappable in Intercom chat

Expected Behavior:

Do not open Safari when a url is matched with an entry from IntercomUniversalLinkDomains and ONLY handle in application:continueUserActivity:restorationHandler: returns true

 

Actual Behavior

App handles link in application:continueUserActivity:restorationHandler:b but Safari also opens the link before App can handle it

 

Intercom SDK: 17.0.0

iOS: 17.2

Hi flopshot-nuuly, It’s Mat from the Support Engineering Team 😀 

I’ve created a conversation in Intercom for you. Our team will diagnose the issue and try to help you fix this.

Same issue even after returning true from  application:continueUserActivity:restorationHandler:

Hi @User1185 , I will open a conversation for you in Intercom as well.

If you will have the issue that requires troubleshooting and Engineering investigation it is a good idea to open a conversation with us directly.
Especially in the cases where changing one little detail can cause multiple different issues - as in the Mobile SDKs issues.
Please continue this thread there.

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