Is AnalyticsForIntercom down? | Community
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Is AnalyticsForIntercom down?

  • October 26, 2022
  • 2 replies
  • 75 views

I've been using AnalyticsForIntercom for months. Now they are down for several weeks. I only see 502 bad Gateway after a login attempt. Does anyone know what's going on? Can't even cancel my account there. And their customer support is not responding for days.

 

Thanks

Best answer by Racheal

Hey @user2232​ Racheal from the Support Engineer team here 👋

 

It sounds like we are looking at this third party company here, is that right? Definitely understand this isn't the answer you're looking for, but since this isn't built by Intercom I won't have much insight. 😔 You might have already given this a go but it seems they can be reached via email here: analyticsforintercom@gmail.com.

 

I hope they get back to you soon and help you out!

2 replies

Racheal
Intercom Team
Forum|alt.badge.img+5
  • Customer Support Engineer
  • Answer
  • November 4, 2022

Hey @user2232​ Racheal from the Support Engineer team here 👋

 

It sounds like we are looking at this third party company here, is that right? Definitely understand this isn't the answer you're looking for, but since this isn't built by Intercom I won't have much insight. 😔 You might have already given this a go but it seems they can be reached via email here: analyticsforintercom@gmail.com.

 

I hope they get back to you soon and help you out!


ericgriff
Forum|alt.badge.img+2
  • Active User
  • June 4, 2025

Hey ​@User2232 from my research it looks like the 3rd party tool you mention isn’t actively maintained. If you’re looking for another option our analytics solution is available on Intercom’s App Store: https://www.intercom.com/app-store/?app_package_code=dashbot&search=dimension