Stripe sync stopped working around 9am Thursday morning for us. Before that any user who had a stripe account would sync user attributes in Intercom, including stripe_id, stripe_plan_price, and stripe_subscription_status. But now that has suddenly stopped, which breaks a lot of our rules and segments.
I tried turning sync on and off but that did not solve the issue.
Best answer by mateusz.leszkiewicz
Hi
I’ve created an Intercom Conversation for you. It seems like a bug so our engineers might need to look at this issue in detail.
Please continue this thread there.
+7Hi
I’ve created an Intercom Conversation for you. It seems like a bug so our engineers might need to look at this issue in detail.
Please continue this thread there.
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