Unable to receive push notifications when iOS applications are in the foreground

Question

My React native app integrates with Intercom and implements the push notification function, but when the iOS application runs in the foreground, it cannot receive push notifications. Is it because it cannot be implemented or am I missing something？Android is all normal, and iOS is also normal in non foreground mode。Could you please help me solve it as soon as possible。

Racheal · Accepted Answer

Hey @zoroRacheal from the support engineer team here👋It looks like you’re chatting with my teammate Annie on this, but for future viewers- this is expected with iOS (and is different from the behavior in Android) - the app must be backgrounded in order for the push to be sent.

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