US to EU server migration

  • 18 October 2022
  • 4 replies

Does anyone know any companies that can / have scripted the migration of everything in Intercom US server to EU server for a seemless transition?


Best answer by Racheal 21 October 2022, 02:16

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Hey @user223iel​ Racheal from the support team here 👋


I did some digging around and wasn't able to find anything on my end mentioning any third parties that have been able to accomplish something like this, definitely interested if the community knows more! One thing to note is our team is currently working on a solution to help migrate workspaces. It won't be a fully automated process, and you will still need to recreate/reconfigure certain Intercom features, such as Series, Messages, Product Tours, Reports, etc.

Hi @racheal​,

Are there any updates to the migration solution? What's a sensible ballpark ETA?

We would also very much like to know more about this!

Hi @Racheal we would love to hear some news about it!