I see that when you make a change to an article such as editing the title, it will change the public URL of the article. I understand that even with an old URL, Intercom will always redirect the user to the latest article.
I am curious if this same logic applies to a Collection? Is there a way to get a static URL for a Collection? Thank you.
Hey 
The ID that prefixes Collection URLs is static, and only the titles will change after any updates - so you can use https://intercom.help/yourHelpCenter/en/collections/CollectionID as a static link to you Collections.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
