Are Collection URLs Static?

  • 7 February 2024
  • 1 reply

I see that when you make a change to an article such as editing the title, it will change the public URL of the article. I understand that even with an old URL, Intercom will always redirect the user to the latest article.


I am curious if this same logic applies to a Collection? Is there a way to get a static URL for a Collection? Thank you. 


Best answer by bernice 12 February 2024, 15:19

View original

1 reply

Userlevel 4
Badge +4

Hey @Erica Allison 👋  The ID that prefixes Collection URLs is static, and only the titles will change after any updates - so you can use as a static link to you Collections.