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Answered

Articles on Target audience tags

  • April 30, 2024
  • 1 reply
  • 75 views

We looked at the article for target audience.

Tags are not used there and the logic does not seem to apply to us.

We can’t get access depending on the tags we have, like super users don’t have access to the articles we’re making available to them(we added their tag)

Best answer by aykut.aydin

Hey @Francisco Gomes 

 

Could you please confirm whether you have already completed the steps required to be able to use audience rules on Articles?

 

To create audience targeting filters you must:

 

This is also mentioned in our article here. If you have already completed these steps, and still can’t get your audience rules work, please let me know here, and I will get our support engineering team to reach out to you in a conversation.

 

Many thanks!

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aykut.aydin
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  • Customer Support Engineer
  • 104 replies
  • Answer
  • May 2, 2024

Hey @Francisco Gomes 

 

Could you please confirm whether you have already completed the steps required to be able to use audience rules on Articles?

 

To create audience targeting filters you must:

 

This is also mentioned in our article here. If you have already completed these steps, and still can’t get your audience rules work, please let me know here, and I will get our support engineering team to reach out to you in a conversation.

 

Many thanks!


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