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Can I embed a video in a link that starts at a particular timestamp?

  • April 5, 2022
  • 1 reply
  • 68 views

I want to embed a video link so that the video starts at a particular time (half way through the video). The video is published on Vimeo, but when I try and add a timestamp to the embed code (e.g. #t=1m53s), Intercom strips it out. Is this not supported?

Best answer by Aparna

Hey @user1761​! At the moment when you link the video, it will start from the start. A possible option is to trim the video, save it, and embed the new one. This is pretty much creating a new video. I know this is not an ideal option.

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  • Employee
  • 328 replies
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  • April 7, 2022

Hey @user1761​! At the moment when you link the video, it will start from the start. A possible option is to trim the video, save it, and embed the new one. This is pretty much creating a new video. I know this is not an ideal option.


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