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Can I get draft versions of the published articles via Intercom API?

  • 5 April 2023
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When I request my articles from Intercom API
For the published articles I get just the public version of the article, whatever this article was edited and saved as a draft

It's a way to get the public version of the article and also the last edited version of the article?

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Best answer by Racheal 7 April 2023, 03:36

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Hey @Rodislav Zaharadji Racheal from the support engineer team here👋 

 

At the moment, Intercom does not support the ability to retrieve a draft version Article via the API.  But I would love to pass this along as a feature request for the product team! Just as a heads up, you can retrieve a draft Article, just not a draft of an already public Article.

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