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Answered

Can I use custom icons for Help Center collections?

  • October 27, 2020
  • 3 replies
  • 144 views

  • New Participant
  • 2 replies

I've noticed that there are ready-made alternative icons for you to add to your article collections. We would like to to add our own branded icons, is that possible?

Best answer by Nathan Sudds

@Mimmi  I just came across your question when looking for if there were any ideas submitted for adding icons to the sub-collections - you can now add custom uploaded icons to Collections, just an fyi!   Unfortunately, all sub collections switch to the “folder” icon which is disappointing.  Putting in a request to change that now :)

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3 replies

Kevin Bendixen
Top Expert ✨
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@mimmi​ Don't think this option exists yet.

Why don't you add it to the Product Wishlist?


  • Author
  • New Participant
  • 2 replies
  • October 27, 2020

You´re right Kevin, thanks. I will add it to the wish list and cross my fingers for a fast response.


Nathan Sudds
Expert User ✨
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  • Top Expert
  • 288 replies
  • Answer
  • July 17, 2024

@Mimmi  I just came across your question when looking for if there were any ideas submitted for adding icons to the sub-collections - you can now add custom uploaded icons to Collections, just an fyi!   Unfortunately, all sub collections switch to the “folder” icon which is disappointing.  Putting in a request to change that now :)


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