I want to add a collection for FAQ's in our Helpcenter. But with the current limitations on article layout, I find it very hard to build something that is easy to navigate through for the customer that actually creates an added value. Does anyone have experience with this?
Hey @kira m Racheal from the support engineer team here👋
I'll let the community chime in here to give you some tips and tricks on what works for them, but I just wanted to pop in and say we hear you! Improvements with our Articles (including customization) are top of mind and I expect to see some really exciting features in the near future. 🤞🏼
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