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Help Center Search: Show suggested articles + the collection

  • 20 July 2023
  • 2 replies
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Hey guys!

In my help center there are several collections that cover similar topics.

To avoid confusion I would like the search to display the article collection for each search result.

Is this possible?

For example, when searching for the word "Importação" I receive several suggested articles. However, some of them are from collections that are not relevant or appropriate for the search query.

 

Thank you for the support 💙

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Best answer by Larissa Alberti 21 July 2023, 16:09

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Hey @Thais! Larissa here from Customer Support team.

Thanks for reaching out!

I'm afraid it's currently not possible to display the name of the article and the collection it belongs to when searching for an article. The search results will show articles only.

I completely understand how useful this would be for you, though, and I will flag this with the Product team for you 🚀 

I hope this helps!

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Hey @Larissa Alberti ! 

I really appreciate your help!

I'm looking forward to the possibility of this being available in the future. 💙

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