Hi team!
Help Center articles that have been viewed through the messenger - will those views count when looking at reporting on article views?
Thanks!
Best answer by Ebenezer.Laleye
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How are article views in messenger recorded?
- Community Manager
- 52 replies
-
20 March 2024
- Answer
Hi
An article view is recorded anytime someone opens an article in the Messenger, or in your Help Center and will count towards the total number of article views.
You can use the Articles API to retrieve your articles, and check the statistics objects to see the total number of views an article has, the reactions that have been left, and the total number of conversations started from an article.
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