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Answered

How can I export my Article statistics?

  • August 18, 2022
  • 1 reply
  • 61 views

Can I download /export the performance of our articles? Views, etc.

Best answer by Racheal

Hey @jess sโ€‹ Racheal from the Support Engineer team here๐Ÿ‘‹๐Ÿผ

 

You can export articles through the Articles API, full details on how to do this can be found in our Dev Docs. In the Article Model you will find a statistics object this includes the Articles views and reactions:

Screen Shot 2022-08-22 at 9.02.01 PMI hope this helps!

 

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • August 23, 2022

Hey @jess sโ€‹ Racheal from the Support Engineer team here๐Ÿ‘‹๐Ÿผ

 

You can export articles through the Articles API, full details on how to do this can be found in our Dev Docs. In the Article Model you will find a statistics object this includes the Articles views and reactions:

Screen Shot 2022-08-22 at 9.02.01 PMI hope this helps!

 


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