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How do I connect Route53 cname to help center and articles using custom domains?

Hey there,

 

To use Route53 you'll need to setup a CNAME that points to intercom.help, and add the domain in question as a custom domain in Intercom:

https://developers.intercom.com/installing-intercom/docs/set-up-your-custom-domain#section-enter-your-custom-domain-in-intercom-articles/p>

 

Check out https://devcenter.heroku.com/articles/route-53#cname-recordsas a guide to setting up CNAMEs using the AWS Console.

 

Let me know if it works out for you 😀

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