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Answered

In an article shared through the Messenger, is it possible for links to open in the Messenger (and not a new tab)?

  • November 24, 2020
  • 3 replies
  • 75 views

We have quick-start guide articles in our Intercom Help Center that have links to other Help Center articles. When a quick-start guide article is open in the Messenger, is there a way for those links to open in the Messenger rather than a new tab? Thanks!

Best answer by Kevin Bendixen

@steph n​ Don't think it's possible at the moment. But sounds like a great suggestion for the @Product Wishlist​ 

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3 replies

Kevin Bendixen
Top Expert ✨
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  • Top Expert
  • 269 replies
  • Answer
  • November 25, 2020

@steph n​ Don't think it's possible at the moment. But sounds like a great suggestion for the @Product Wishlist​ 


  • Author
  • Connector
  • 5 replies
  • November 25, 2020

Awesome, thanks, @kevin b​ !


  • New Participant
  • 1 reply
  • October 10, 2022

Is there a way to find out if this is now possible? We are looking for a similar functionality for our in-app "Learn more" URLs and would love to stay in the same environment without a new tab opening

 


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