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Interactive flowchart as opening page of the helpcenter

  • April 5, 2023
  • 1 reply
  • 98 views

I would like to be able to structure the helpcenter as the process. Hence i have a standard process. With high -level steps. Underneath these steps are detailed steps, underneath these steps manuals are provided

 

Best answer by Racheal

Hey @Coen Racheal from the support engineer team here👋 

 

At the moment we do not have a feature that would allow an interactive flowchart, this is a really cool idea though! The team is spending a lot of time on Article and Help Center improvements so I would expect some exciting updates in this space in the future!

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Racheal
Intercom Team
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  • Customer Support Engineer
  • 512 replies
  • Answer
  • April 7, 2023

Hey @Coen Racheal from the support engineer team here👋 

 

At the moment we do not have a feature that would allow an interactive flowchart, this is a really cool idea though! The team is spending a lot of time on Article and Help Center improvements so I would expect some exciting updates in this space in the future!


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