Answered

Is it possible to open a specific article in the helpcenter using the iOS SDK?

  • 9 October 2020
  • 3 replies
  • 91 views

I know it's possible to present the helpcenter using:

 

Intercom.presentHelpcenter()

 

But is there a way of presenting a specific article when doing this, using the article ID?

 

Thanks!

icon

Best answer by Eric Fitz 11 November 2020, 12:46

View original

3 replies

Hey @jon-paul​ 👋

 

Afraid it's not possible to call with an ID, that would be a feature request for now @Product Wishlist​ 👍

Userlevel 1

Hey @jon-paul​!

 

We just shipped a new feature which lets you present specific articles in your mobile app!

 

You can read more about how to set this up in this guide.

That's really helpful, thanks Eric. I'll try it out in the next few days.

Reply