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While we can run Articles on subdomain, its contents do not really contribute to the content of the main domain in content marketing / SEO perspective. So our idea is:

 

  • Add no-index to Intercom's Help Center running at help.ourdomain.com
  • Create dynamic pages under ourdomain.com/help which would pull Article's contents via API into our website so they can be properly indexed.

 

I wonder if anybody has had the same idea and successfully manged to implement it?

Or perhaps there are some more reasonable workarounds.

Sounds interesting!

 

This would definitely be possible via the API, you'd want to use the Retrieve an Article section of the API. Granted you understand how to utilize the Intercom API and APIs in general, this would really then just be a case of implementing the styling and the layout, as Intercom will provide all of the HTML of the article for you inside of the body field in the JSON response.

 

- sam

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