Skip to main content
Answered

When click on showArticle and click on back button page went blank

  • November 28, 2023
  • 1 reply
  • 89 views

Experiencing a white page after navigating back from an article might relate to how the Intercom widget or its associated scripts are initialized, especially if there's a conflict when the page is unloaded or when navigating between different routes or pages in your application. Please let me know if I missing anything. 

Best answer by Eden

Hey @hammad ðŸ‘‹ Eden from the support engineer team here.

 

This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation to get additional details and screenshots of the issue you are seeing. They will respond to you there as soon as possible!

View original
Did this topic help you find an answer to your question?

1 reply

Eden
Employee
Forum|alt.badge.img
  • Premier Customer Support Engineer
  • 121 replies
  • Answer
  • November 29, 2023

Hey @hammad ðŸ‘‹ Eden from the support engineer team here.

 

This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation to get additional details and screenshots of the issue you are seeing. They will respond to you there as soon as possible!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings