When click on showArticle and click on back button page went blank

  • 28 November 2023
  • 1 reply

Experiencing a white page after navigating back from an article might relate to how the Intercom widget or its associated scripts are initialized, especially if there's a conflict when the page is unloaded or when navigating between different routes or pages in your application. Please let me know if I missing anything. 


Best answer by Eden 29 November 2023, 23:24

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Userlevel 3

Hey @hammad 👋 Eden from the support engineer team here.


This looks like it will need further investigation on our end, so I have escalated this with the Support team as a conversation to get additional details and screenshots of the issue you are seeing. They will respond to you there as soon as possible!