Question

Add Plan to Company

  • 6 September 2022
  • 2 replies
  • 117 views

I can not see any plan. Actually I don't find how to add plan to Intercom.

 


2 replies

Userlevel 4
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Hey @ozan y​ Racheal from the support engineer team here👋🏼

 

You will need to create Plans before they are available to select. Company information is sent over in the intercomSettings code snippet, as a JSON object called company, like so:

window.intercomSettings = {
email: "example@example.com",
created_at: 1457552104,
app_id: "pi3243fa",
company: {
id: "123",
name: "Intercorp",
created_at: 1234567890,
// (optional): Insert name of the plan current company is on
plan: "pro",
// (optional): Insert amount current company spends a month
monthly_spend: 10,
// (optional): Add any custom attributes, e.g.,
upgraded_at: 1424941688
}
}

 

Check out our Article here for more details.

Hi Racheal. Where can we locate this to edit? We also have Plan but no selectable options. 

I’ve looked at the attributes guide https://developers.intercom.com/installing-intercom/web/attributes-objects/ but it’s not clear where I can actually make these edits in Intercom. 

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