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How can I see how many of my users are online right now?


How to get the actual count of how many users are online right now, without having to count them by scrolling and counting manually.

5 replies

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  • Super User ✨
  • 83 replies
  • August 19, 2020

If you are asking about your app users/contacts that are online right now, I do that via data platform using the Last Seen filter.

 

Using Last Seen Exactly 0 days ago which seems to work like 'Just Now' when you look at a user.

 


  • Author
  • New Participant
  • 2 replies
  • August 19, 2020

Thanks, but actually, that doesn't give me a list of users online right now. If I keep scrolling, I can see that it is giving me a listing of who was online from the start of the day and onward. It gives me the same results as if I set a filter for, last seen after yesterday.


Forum|alt.badge.img+3
  • Super User ✨
  • 83 replies
  • August 20, 2020

Fair call and sorry for that - you can see (and scroll) but not get the count - i gave up scrolling and assumed the count was correct.

 

Another option could be to capture a data point from your app (an event) that represents current status (logged in/active/session duration) but that would not be out of the box.

 

Does sound like Intercom could give us a data point such as Current Status (Active / Offline) as you can see that on the Users avatar (green for online). @eric f11​ that might be a quick win to make available.


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • August 20, 2020

Good shout @craig​!

 

@cochise​ - why not pop over to our Product Ideas group and submit this a feature request?


  • New Participant
  • 1 reply
  • August 16, 2023

Hi @Titho,

Was this feature created?

Best regards,


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