Are Team-level office hours used in calculating responsiveness metrics? | Community
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Are Team-level office hours used in calculating responsiveness metrics?

  • September 28, 2022
  • 1 reply
  • 62 views
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Are Team-level office hours used in calculating responsiveness metrics?

1 reply

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Employee
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  • Lisa B11Employee
  • Employee
  • 250 replies
  • September 28, 2022

Hey @lisa b13​ 👋

 

Team-level office hours are not used in calculating responsiveness metrics. We only calculate responsiveness metrics based on the workspace's default office hours (if this setting is enabled) 🙌

 


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