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Can I snooze a Product Tour?

  • September 16, 2022
  • 1 reply
  • 152 views

Can I snooze a Product Tour?
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1 reply

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  • Employee
  • 250 replies
  • September 16, 2022

Hey @lisa b13​ 👋

 

You can 'snooze' a Product Tour, meaning you have the option to proceed with the tour right now or snooze it for 24 hours.

After 24 hours, when the user next pings in, we will re-match the snoozed tour to the user and they'll be prompted with it again.  To enable this option, toggle the 'Allow to snooze a tour' option within Tour Builder.

 

Note: Tours that are snoozed, or restarted, then viewed again, will not be recorded as an additional view in tour stats.

 


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