I used to see logs between messages in conversations such as "You snoozed the conversation until tomorrow", but since I switched to the New Inbox I can't see them anymore.
Answered
How to see conversation events in the New Inbox?
+4- Employee
- 103 replies
Best answer by Oseas
If you can't see conversation events by default it means that they are set to be hidden. You can change it by clicking on the three dots button in your Inbox and select this option 👇
You can also hide/show it using the keyboard shortcuts ⌘E on Mac or Ctrl+E on Windows.
+4- Employee
- 103 replies
- Answer
If you can't see conversation events by default it means that they are set to be hidden. You can change it by clicking on the three dots button in your Inbox and select this option 👇You can also hide/show it using the keyboard shortcuts ⌘E on Mac or Ctrl+E on Windows.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.