Hello,
Is anyone having trouble integrating Intercom with Squarespace?
We’ve followed the instructions from the Help Center article, however, nothing is showing upon our website (www.growwithelm.io) . Web messenger is switched on and showing correctly from our customer platform.
Hey
Shauna here from Support!
From a quick look on your ‘screenshot’ - it doesn’t look like you’ve added the ‘APP_ID’ under the window.intercomsettings = { 
If you do this, does the messenger appear for you? Let me know 
Hi
Thank you for your response! And apologies for the delayed in getting back to you.
We tried adding the ‘APP_ID’ (please see below) with variations of “ “ / ‘ ‘ / no symbols included under the ‘window.intercomSettings’ but it still isn’t appearing for us 
are we still missing something?
Hey Shauna here from Support!
From a quick look on your ‘screenshot’ - it doesn’t look like you’ve added the ‘APP_ID’ under the window.intercomsettings = {
If you do this, does the messenger appear for you? Let me know
Hi Just wondering if you had any thoughts on other areas to try? We tried adding the ‘APP_ID’ (please see below) with variations of “ “ / ‘ ‘ / no symbols included under the ‘window.intercomSettings’ but it still isn’t appearing for us are we still missing something?
Hey Apologies for the delay!
I’ve gone ahead and opened a conversation with one of our support engineers to help you set this up - they will reach out to you as soon as they can 
Will update this answer with the resolution from the conversation 
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